Terms & Conditions
Kids Music Beat – Weekly Music Groups
Music Beat Lessons + Tuition
Music Beat Therapy Services
Kids Music Beat – Weekly Music Groups
Terms and Conditions
Full payment is to be paid on or before your first session. If you miss a session, you may make it up anytime throughout the year including in the holidays (at the one extra class we run) and you can carry make up classes across to the next term at any other location. You can move days and times if needs be during the term.
To book a makeup lesson please check out our classes (under bookings) and email us on email@example.com let us know what day, time and location you would like to attend instead. We will do our best to organise this for you. Please note that makeup classes are not guaranteed and are subject to availability.
Please note there are no refunds or a credit for the following term if you miss a class, but we will do our very best to get you in to a makeup lesson if and when possible.
We do not offer refunds if you change your mind, go on a holiday, return to work or are unable to attend your sessions. When you make a Term Booking we hold your place for the whole term. If you know you will be traveling or returning to work we offer casual rates (if spaces are available) so that you can pay as you go.
You can join a group at any time during the term and will be charged a pro rata fee. Your fee will be automatically calculated for you when you Register.
Family rates are applicable for registering two or more siblings for a Term Booking. Our registration will only process payment for the first child, we will contact you to process the balance payment. Per child rates apply for starter, casual, and trials.
You can also register for one $10 Trial session if you are new to Music Beat Australia and have not previously attended one of our groups. One $10 Trial per customer, per child. Once you have completed your $10 Trial we require you to register for a Term Booking, Starter Pack or purchase a Casual ticket to continue attending. We do not offer refunds if you miss your Trial Session, but you can reschedule (space permitting) providing you give us a minimum of 24 hours notice.
Music Beat Australia offers a 3 Sessions Starter Pack for customers who have not previously attended one of our groups, or have completed a Trial session. One Starter Pack is available per customer, per child. Once you have completed your Starter Pack you must register for a Term Booking or purchase a Casual ticket to continue attending.
Music Beat Australia reserves the right to cancel music sessions, without refund, due to abnormal extremes of weather, road closures, emergency incidents or other exceptional circumstances beyond our control (such as the sudden closure of a hired venue not owned by Music Beat Australia).
If we need to cancel music sessions due to illness, injury or the unforeseen unavailability of a staff member, we will notify as soon as we can via email and text message and advise you of any make-up sessions we are offering.
By registering with Music Beat Australia Pty Ltd, you acknowledge that Music Beat Australia Pty Ltd may use your contact information to send you newsletters and information regarding Music Beat Australia Pty Ltd products and services. You acknowledge that you will receive communications from our office team regarding your booking in addition to our weekly enewsletter. Both can be independently opted-out of.
While Music Beat Australia takes all due care, you acknowledge that Music Beat Australia Pty Ltd takes no responsibility for personal loss or injury sustained during Music Beat Australia sessions. You remain responsible for the safety of yourself and your child/ren, relinquishing Music Beat Australia of any liability. You warrant that the child/ren in your care will not attend if they are unwell, including communicable, contagious or notifiable illnesses.
From time to time Music Beat Australia may take photos or videos of music sessions to support the ongoing development of our program. This material may also be used in the marketing and advertising of Music Beat Australia services. If you do not wish for your child to be photographed, videoed or for their image to be used in marketing, it is your responsibility to let your session leader know.
Music Beat Lessons + Tuition
Terms of Attendance/Participation:
We are committed to music lessons being fun, interactive and child-centered. We work to match the teaching techniques and the teacher to each child’s learning style. Sometimes this may require us to change their lesson books, or even their teacher. We will always work with you on this to make sure you are informed and supported in this process.
EXPECTATION Learning an instrument and musical literacy is fun and it TAKES TIME.
Children need time to attain a grasp on the instrument they are learning, and to settle in with their teacher. This is why we do not offer a service less than one term block (a full term), exactly the same as swimming lessons. Without consistency your child won’t gain any confidence, nor have their curiosity in the instrument piqued after some “wins”.
Don’t expect great enthusiasm or joy after every single lesson. Sometimes, we work hard and early lessons can be a bit daunting. Come and talk to us if you have concerns but we think your child will settle in well.
PRACTICE Learning an instrument requires practice.
For younger students, most practice technique is covered in class and we will brief you on this process at the close of each lesson, or send home notes. Home practice can be short and should be fun. We will help the children develop effective practice techniques, but supervised home support is vital.
Older children are required to practice more often and with purpose to see the best learning outcomes.
Please note if you have signed up for the shorter lessons it is even more imperative that practice occurs at home between lessons as we won’t have as much time in lessons to do practice. Rather the lesson time needs to focus on revision and learning new material and techniques.
Progress (and more importantly, their pride of progress) will be hampered if children are not supported to practice at home with regular (scheduled) practice times.
Terms of Service:
It is the responsibility of the parent/carer or after school care staff to ensure your child arrives on time for their lesson, with their instrument and book and is escorted either to school, home or back to care after the lesson.
If a teacher is absent due to illness or emergency, the lesson we will offer a make-up lesson within the term. If this fails, one lesson fee will be credited to your next term account.
If a student is absent and you can provide us with 24 hours or more notice, we will do our best to find a make-up lesson time within the term. There is no guarantee of this but we will do our best.
If a student wishes to change instrument, we adhere to our term block policy and if the desire is still in play at the end of the term we will make arrangements to accommodate the change.
We will supply the music books for your child and invoice you for payment. The cost of materials is in addition to lesson fees*.
As a courtesy to our busy families, and to support the long term learning goals of your child, we hold spots for current students for the next term unless we are notified in writing of the intent to discontinue to firstname.lastname@example.org. If we do not hear from you please note Terms of Payment below for this situation.
Mid-year and end of year concerts
Students are strongly encouraged to perform in our two concerts, held in June and December each year.
- An opportunity for the children to come together and support each other and celebrate their hard work.
- A goal for practice and allow the students to shine.
- The opportunity for professionals to teach them how to manage nerves, a life-skill transferable beyond music lessons.
All family and friends and welcome to the concert.
A small fee may apply to cover the cost of hall rent and insurance.**
MBLT is aligned with the Australian Music Examination Board (AMEB) exam series.
Students are supported to do exams if they wish to. This is entirely at the discretion of the student and their family.
The cost of AMEB exams is paid for by you. The website and registration process can be confusing so we will register and pay for the students on your behalf, and then invoice you for this service ***
You will be sent specific information on this if you decide to pursue AMEB exams.
Terms of Payment:
Once paid your booking stands for the length of the term. Your spot is secured.
Full term payment is to be made before 48 hours the first lesson. A spot will not be held if your account is not paid. Unpaid spots will be offered to next-in-line on the waitlist. You will receive telephone and email communication from us advising you that your spot has not been paid and settlement is required if the spot is to be retained.
Fees are only refundable under exceptional circumstances (e.g. hospitalisation, long term absence due to ongoing illness) at the discretion of MBLT.
We do not offer refunds due to change of family commitments or holidays.
*The curriculum books and learning materials supplied at our cost will be invoiced to you and payment terms are 14 days from issue.
**Any concert fees do not include any service fees, they cover the cost of the venue and insurance –
you will receive cost information before you are asked to commit to the event and payment terms are 14 days from issue.
*** we will set up your child’s exam account via our portal and pass on the cost of the exam and set up time to you in an invoice separate to your term tuition fees. You will receive cost information before you are asked to commit to examinations and payment terms are 14 days from issue.
Music Beat Therapy Services
All payments are due within 14 days of being invoiced. A 10% late fee will be incurred for every week that a payment is overdue. If payment is dependent on external funding, this will be taken into account when enforcing late fees.
Without notice or within 0-12 hrs of scheduled session – Full fee
Sessions cancelled 12-24 hrs before scheduled session – 50% full fee
Please make every effort to give as much notice if you cannot attend a session. This allows for the best possible use of the therapist’s time. Though these cancellation fees are enforced, it is understood that notice cannot always be given due to illness and other unforseen circumstances, so a make-up session will be organised wherever possible. A travel subsidy fee will still incur if the therapist has travelled to the location before being notified of a cancellation.
Terms and Conditions
The Kids Music Beat (a division of Music Beat Australia) Annual Pass is valid for x4 10 week terms of music until the end of Term 4 2019.
Some terms may be less than 10 weeks at certain locations and on certain days due to public holidays. Your fee will be adjusted accordingly
Kids Music Beat will take into considerations things like returning to work, so you can change your music day if need be, or take make up classes when you need to during the term, subject to space availability
The Kids Music Beat Annual Pass will be provided in PDF format via email
Pass transferability: annual passes are transferable to another person if you wish. If transferring a pass, the purchaser should contact Kids Music Beat at email@example.com to let them know that a pass has been transferred, and to whom
Bookings received before Saturday 14 December will receive a 10% discount plus a free Mo the Hippo bouncer OR a $50 gift voucher for our Music Beat Online Shop
Payment must be received before Saturday 14 December to receive a 10% discount plus a free Mo the Hippo bouncer (subject to availability) OR a $50 gift voucher to the Music Beat Online Shop
If a Mo the Hippo bouncer is unavailable, Kids Music Beat will provide an inflatable animal bouncer of your choice, subject to availability
Mo the Hippo bouncers and $50 gift vouchers are not transferable for cash. Gift vouchers cannot be used in conjunction with any other Kids Music Beat or Music Beat Australia promotion or offer
$50 gift vouchers are transferable to another person if you wish
You must spend your $50 voucher in one transaction. You can spend as little or as much as you like but the voucher must be used in one transaction and is not refundable, transferable or redeemable for cash
Kids Music Beat cannot guarantee timing of delivery of the Mo the Hippo bouncers, or substitute bouncers. We will email you to advise when your bouncer is available
The bouncers will be available from collection at the Kids Music Beat group you attend. Please note that this usually happens in the first two weeks of term for 2019
If you would like your bouncer sooner, you may also opt to collect it from Kids Music Beat. Please email us at firstname.lastname@example.org and we will confirm a pick up address, subject to when the bouncers arrive
All other standard Music Beat Australia Terms & Conditions apply
Terms and Conditions
The Promoter is Music Beat Australia. Entry is open to Queensland residents only. Employees and their immediate families and any organisation or individual associated with the Promoter are ineligible to enter.
The Promotion will be governed by the laws of Queensland.
Prize transferability: prizes are transferable to another person if you wish. If transferring a prize, the winner should contact Music Beat Australia to let them know that a prize has been transferred, and to whom.
Prizes are not transferable to cash.
The booking form and instructions on how to enter form part of the conditions of entry. By entering the competition, entrants agree to the conditions of entry.
All fields and steps on the registration form must be completed for an entry to be valid.
The Promoter shall not be liable for any loss or damage whatsoever (including but not limited to indirect or consequential loss, including loss of profits or loss of earnings) or personal injury suffered or sustained arising from or in connection with the Promotion, any omission to enter a person into the draw, acceptance of the prize or the prize itself, except for liability which cannot be excluded by law.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.